Who We Are
Kathy Kent Toney, President of Kent Business Solutions, LLC, is a certified Six Sigma Black Belt and Professional Scrum Master with over 35 years of progressively responsible experience in Scrum, Voice of the Customer (VOC), Business Process Improvement (BPI), project leadership, team facilitation, marketing, market research, business development, sales operations, project controls, and proposal development roles.
She has spent her professional career in a variety of industries, including Aerospace, Manufacturing, Animal Health, and Market Research. She has over 20 years experience working for two Fortune 100 companies, Northrop Grumman Corporation and Honeywell International.
Kathy is a process improvement expert. She recently completed a successful effort teaming with a manufacturer to design and implement a Scrum process for hardware development purposes. She served as the Scrum Master as well. Results were exceptional: this company increased their product speed-to-market by over 100%. This is quite an achievement; their last product development effort required three years to complete! Their implementation was so successful, they are applying the use of Scrum throughout the organization.
One of her significant achievements involved leading a cross-functional team to develop a sales process that contributed towards revenue growth from $80M to ~$220M over a period of eight years. This process was also nationally recognized as best-in-class in the Department of Energy’s network of National Labs and manufacturing facilities and was included in Honeywell Federal Manufacturing and Technologies'* winning Malcolm Baldrige application.
Kathy is passionate about solving business problems for which there are no apparent solutions, and it must be done while satisfying her customers. She is both a logical and a creative thinker, which allows her to navigate successfully through tough business challenges. Her ability to garner support from team members, while tactfully holding them accountable to project milestones, allows her to champion projects that yield excellent results--creative solutions that work as they are intended to work.
Kathy graduated Magna Cum Laude with a BA degree in Business Administration from Graceland University. She also is certified as a Lean Professional, Kaizen Facilitator, and Change Management Specialist.
When she is not helping businesses, Kathy helps individuals overcome what life throws at them as a Certified Life Coach.
Kathy lives in the Kansas City area where she enjoys spending her leisure time with her grown daughter, her friends and two dogs. She also is actively involved in her church in the areas of prison and prayer ministries as well as worship leading.
* Federal contractor for the Department of Energy
Inspired. Engaging. Strong. Tenacious.