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Kent Business Solutions


Elevate Your Profitability

...Beyond Your Imagination!


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Why I'm Passionate About Business Transformation

6/10/2022

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By: Kathy Kent Toney, CEO & Founder of Kent Business Solutions
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Photo by Jungwoo Hong on Unsplash

About a year ago, I was talking with a friend. We had a great conversation, and there is one thing she said that has stuck with me. She put words to my life's mission into one sentence:

Kathy, you're all about helping people become the best versions of themselves.

Wow, she hit the nail on the head!

As a certified life coach, I love to help people step into all the good that life has in store for them. I'm also involved in prison ministry. As a worship leader, I get the privilege of leading the inmate band at our monthly worship services. The men we work with are so appreciative of what we do for them. Knowing I make a difference in people's lives makes my heart sing!

So, why am I sharing this with you? Well, it translates well into my passion for work. I'm all about helping businesses become the best that they can be!

The primary way I do that is through business transformation. By streamlining and automating operations, it creates efficiencies, which reduces costs, and then increases the bottom line. And that leads to the tagline for my business:


I help organizations become profitable beyond their imagination!

I do this through the following approaches:

  • Process Automation
  • Sigma/Lean
  • Scrum
  • Voice of the Customer

The one service offering I'm most excited about is process automation. The software platform I sell, Accelerate, has helped my strategic partner, Michael Cantu, consistently achieve a 300% increase in productivity with his clients. This tool fits nicely in my toolkit—I streamline the processes, and Michael automates them. It's a win-win scenario!

As for me, I've experienced some great results as well:

Scrum Project:


  • Increased product speed-to-market by +100%

Voice of the Customer:

  • Increased revenue by +40% in just two months
  • Opened up a new market worth millions of dollars

Sales Process:

  • The process used over nine years facilitated an increase in sales from $85M - +$300M.
  • The branch of the U.S. Government I was working in recognized the process as best-in-class throughout the Nationwide network of manufacturing facilities and laboratories.

For all these reasons listed above, I'm passionate about what I do—helping businesses become the best that they can be!

So, that's enough about me. I'd love to find out more about what you do!


Are you facing any challenges in your business? I'd love to hop on a Zoom or phone call to brainstorm some solutions with you—for free!

If that sounds good, click the button below to schedule a time for us to talk.

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Click the button below to schedule a 15-minute chat!
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  • Home
    • Our Logo
  • About Us
    • Who We Are
    • What We Do >
      • Business Process >
        • Why BPI?
      • Workflow Automation >
        • Solutions
      • Scrum >
        • Why Scrum?
      • Voice of the Customer >
        • Why VOC?
        • Customer Surveys
        • Market Research
    • How We Do It >
      • Methodologies
      • Industries >
        • Manufacturing
        • Healthcare
        • Lending & Finance
        • Transportation & Logistics
      • Tools >
        • Six Sigma
        • Lean
      • How to Start with Us
    • Community
    • Success Stories >
      • What They Are Saying
  • Books
    • No-Nonsense Digital Transformation
  • Resources
  • Blog
  • Contact Us