The One Reason Why I'm Passionate About Process Improvement

By: Kathy Kent Toney, President of Kent Business Solutions

Photo by Toa Heftiba on Unsplash

I was talking with a friend the other day, and she told me in one sentence what my passion is all about, and I'd love to share it with you!

Kathy, you’re all about helping people become the best that they can be.

Wow, she hit the nail on the head!

So, why am I sharing this with you? Well, it translates well into my passion for work. I’m all about helping businesses become the best that they can be!

The primary way I do that is through process improvement. By streamlining operations, it creates efficiencies, which reduces costs, which then increases the bottom line. And that leads into my tagline:

I help organizations become profitable beyond their imagination!

I do this through the following approaches:

• Process Automation
• Sigma/Lean
• Scrum
• Voice of the Customer

The one I’m most excited about is process automation. The software platform I sell, Accelerate, has helped my strategic partner, Michael Cantu’, consistently achieve a 300% increase in productivity with his clients. This tool fits nicely in my toolkit—I streamline the processes, and Michael automates them. It's a win-win scenario!

As for me, I’ve experienced some great results as well:

Scrum Project:

• Increased speed-to-market by +100%

Voice of the Customer:

• Increased revenue by +40% in just two months
• Opened up a new market worth millions of dollars

Sales Process:

• The process used over nine years facilitated an increase in sales from $85M - +$300M.

For all these reasons listed above, that’s why I’m passionate about what I do. I love to help companies become the best that they can be!

So, that's enough about me. I'd love to find out more about what you do!

Are you facing any challenges in your business? I’d love to hop on a Zoom or phone call to brainstorm some solutions with you—for free!

If that sounds good, click the button below to schedule a time for us to talk.

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