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Elevate Your Profitability

...Beyond Your Imagination!


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My Digital Transformation Beginnings...

6/30/2021

4 Comments

 
By: Kathy Kent Toney, President of Kent Business Solutions
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When I started my career as a budget analyst years ago, little did I know that I would be involved in digital transformation implementations. That term was not even in existence at the time!

Here’s a brief overview of my beginnings:

I landed my first well-paying job at Northrop Grumman in El Segundo, CA. The department I first started working in was starting to use computers. I'm going to be dating myself here, but I fell into the role of creating and producing fourth-generation flat-file reports for cost reporting purposes. From that moment on, I was hooked on digital technologies!

About eight years later, I ran my first process improvement team, which also hooked me. My next big project involved the implementation of a digital scheduling system on the F/A-18 C/D program. In both instances, it was invigorating to take a process that wasn’t working well and streamline it to the extent that it made employees’ jobs easier and saved the company money. What fun it was to make a difference!

After I moved to Missouri, I landed a job at Honeywell. It was there that I cut my teeth on combining process improvement team leadership with digital transformation initiatives, such as a Tailorable Quality Plan and a CRM implementation. Finally, I helped spearhead the implementation of Primavera P6 for their Program Management department.

All this experience led to even better things. After leaving Honeywell, I started my own business. My first job out of the chute involved developing a comprehensive yet easy-to-understand customer feedback strategy process (Voice of the Customer). At the time, I researched process automation technologies to implement, but they were too cost-prohibitive. I left that engagement feeling like my job wasn't complete. There had to be something cost-effective and easy to implement to make following a process a no-brainer!

That’s when everything changed in 2019. I met Michael Cantu’, the founder and CEO of Accelerate, a no-code workflow automation platform. FINALLY! I found was I was looking for! I was now able to combine my Six Sigma Black Belt certification with a workflow automation tool.

My journey has now come full circle—from creating flat-file reports to helping companies streamline their operations and then automating them. And automation is a smart move. Companies can gain even more significant benefits. Accelerate is quick to implement, is cost-effective, and has a track record of increasing productivity up to 300%! It makes my job easier and my clients so much happier!


If you'd like to learn more about how digital transformation can help you, contact me! Michael and I would love to talk through your challenges and help you brainstorm solutions. Just click the button below to get something on our calendars!
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Let's get something on our calendars!
Schedule A Chat!


4 Comments
Edward link
3/16/2022 05:05:47 am

Nice article! Thanks for sharing this informative post. Keep posting!

Reply
Miah Leey link
5/23/2022 10:10:10 am

What an exquisite article! Your post is very helpful right now. Thank you for sharing this informative one.

Reply
Zoe link
5/23/2022 10:12:11 am

Thanks for sharing this useful information! Hope that you will continue with the kind of stuff you are doing.

Reply
Kathy Kent Toney link
5/23/2022 11:47:05 am

Zoe,

I'm glad you enjoyed it and thanks for checking out my blog. I appreciate it!

Kathy

Reply



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  • Home
    • Our Logo
  • About Us
    • Who We Are
    • What We Do >
      • Business Process >
        • Why BPI?
      • Workflow Automation >
        • Solutions
      • Scrum >
        • Why Scrum?
      • Voice of the Customer >
        • Why VOC?
        • Customer Surveys
        • Market Research
    • How We Do It >
      • Methodologies
      • Industries >
        • Manufacturing
        • Healthcare
        • Lending & Finance
        • Transportation & Logistics
      • Tools >
        • Six Sigma
        • Lean
      • How to Start with Us
    • Community
    • Success Stories >
      • What They Are Saying
  • Books
    • No-Nonsense Digital Transformation
  • Resources
  • Blog
  • Contact Us