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Kent Business Solutions


Elevate Your Profitability

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5 Leadership Traits to Up Your Game

12/9/2022

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By: Kathy Kent Toney, CEO & Founder at Kent Business Solutions
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Image by Freepik

How many of you have worked with exceptional leaders that have so many great qualities that you wish to emulate?

Here are five traits that great leaders possess that you can mirror for your own leadership journey:

1. They Show a Personal Interest in You

I’m sure many of you have worked with leaders or bosses that lacked empathy and only cared about getting the job at hand done. But truly great leaders go out of their way to learn more about their staff.

And for those of you who struggle with being empathetic, here’s a great example of how you can approach this.

Yesterday, I chatted with a young woman about the beginning stages of her leadership journey. She mentioned that she primarily operates from a logical point of view. After taking a personality test, she learned that to be a better leader, she needs to work on practicing more empathy with her employees. So, she's making a conscious effort to show a more personal interest in her employees every day. And it’s working! She had shared with them recently that she needed to improve in this area; however, her employees shared with her that they already see her as a caring individual.

2. They Regularly Encourage Others

Excellent leaders encourage employees and help them become more successful than they currently are. They also consistently work to remove obstacles in their employees’ paths.

3. They Model Vulnerability

Nobody wants to work with a robot! When a leader models humility and shares their humanity to those they lead, it levels the playing field and creates a more comfortable work environment.

4. They are Knowledgeable of Employee Weaknesses, but Focus on Their Strengths

When leaders truly understand their employees’ strengths, they can assign them tasks that help their employees to excel. And when leaders can provide empathetic mentoring to help shore up employees’ weaknesses, that’s even better!

5. They Think Outside the Box

Unfortunately, many leaders are currently doing the same things that they did 10 to 20 years ago. That’s a far cry from leaders who love to experiment with new ideas and challenge the status quo. This is especially important in the ever-changing business environment we live in. Leaders who don’t embrace new ideas may find themselves as a roadblock to helping their company achieve bigger and better things.


Speaking about bigger and better things, are you looking to take your company to the next level in 2023?  Do you have any projects in mind towards that end, but don’t have internal resources to spearhead them?

If you’re in that boat, I’d love to have a chat with you!

As a fractional Project Manager, I’m passionate about helping my clients jumpstart initiatives—accelerating projects to a quicker conclusion with outstanding results.

If you’re interested in learning more, click the button below to schedule a chat!
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  • Home
    • Our Logo
  • About Us
    • Who We Are
    • What We Do >
      • Business Process >
        • Why BPI?
      • Workflow Automation >
        • Solutions
      • Scrum >
        • Why Scrum?
      • Voice of the Customer >
        • Why VOC?
        • Customer Surveys
        • Market Research
    • How We Do It >
      • Methodologies
      • Industries >
        • Manufacturing
        • Healthcare
        • Lending & Finance
        • Transportation & Logistics
      • Tools >
        • Six Sigma
        • Lean
      • How to Start with Us
    • Community
    • Success Stories >
      • What They Are Saying
  • Books
    • No-Nonsense Digital Transformation
  • Resources
  • Blog
  • Contact Us