By: Kathy Kent Toney, CEO & Founder of Kent Business Solutions
I don't know about you, but it's been ages since "business as usual" was a part of our everyday work lives.
With so much uncertainty these days, sometimes it isn't easy to know what the best next steps should be.
Not only that, how do we, as business leaders, increase employee satisfaction to help stop The Great Resignation bleed in our organizations?
Here are four things you can do to improve employee satisfaction and, at the same time, optimize your organization.
1. Create Clear Connections
Most people crave a sense of belonging and want to make a difference. Employees that see a direct linkage between what they do and how it impacts the organization, and society in general, are going to be more inspired and productive.
Companies that can step back from their everyday way of doing business to assess how they can make clear connections between individuals, their jobs and the organizational purpose/mission will most often come out ahead.
2. Expand Workforce Development Efforts
A lot of organizations have been guilty of just placing workers in roles based on what they’ve always done in the past, because it’s a tried-and-true approach. Many of these employees feel pigeon-holed and frustrated by this. Countless employees are capable of so much more!
Organizations now have an opportunity to re-evaluate how they encourage and offer more opportunities for employees to fulfill their potential. This is not the time to pull back on workforce development efforts!
Companies that encourage employees to fulfill their potential have a greater chance of building a more resilient workforce that can more effectively weather difficult times like we’ve been experiencing.
3. Maximize the Relationship between Employees and Technology
The pandemic has challenged the idea that machines can completely replace humans. Just look at the evidence of non-essential, robotic-based factories being shuttered for weeks on end at the height of it! Interactions between workers and machines are so much more powerful together than on their own.
Organizations that embrace the idea of finding ways to integrate teams of employees and technologies will be the most successful in the long run. They’ll not only be able to streamline costs, but provide greater meaning for the workforce.
4. Leverage the Power of Knowledge Management
During crises like the pandemic, people’s hunger for information reached epic proportions. Could there be a way to carry over a thirst for knowledge and translate it to running a business more effectively?
The answer is “yes”. Companies can encourage a culture where knowledge sharing and creation becomes an everyday occurrence. That way, when a valuable employee walks out the door, all the knowledge he has accumulated in his or her brain doesn’t walk out with them.
If you want to grow in any of these areas, I would love to help! The areas I’m really focusing on right now are People/Technology Integration. I'm fascinated with ensuring a more seamless experience between the two, with an emphasis on IT systems and Artificial Intelligence.
Michael Cantu and I talk in-depth about these topics and the digital transformation possibilities for organizations in our best-selling book on Amazon, No-Nonsense Digital Transformation.
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