By: Kathy Kent Toney, President of Kent Business Solutions
Did you know that over 70% of all digital transformation efforts regularly fail? There are many reasons for this, but many of these projects never succeed due to one often overlooked factor—not having the right organizational mindset.
So, what are the qualities of a great mindset? It all starts with team members who:
These qualities are just the tip of the iceberg, so let's take a deeper dive into some four critical aspects of having a great mindset:
1. Honesty and Candor
Creating a mindset of honesty and candor is essential to have successful teams. Team members should never devalue honesty.
Candor involves naturally talking about things, without negativity, towards other team members. It's discussing what they can do better or how individuals can interact more effectively without pointing fingers.
This also includes Care, which means having an attitude that you are all in this together. It involves determining how to best look after team members and being aware of how individual members are doing.
For example, if an employee is stressed and has been working long hours, check in on them, and if they need it, consider letting them leave a couple of hours early one day. It’s the simple things like this that show you care.
Endurance is one of the most critical factors of continued success and is a large part of having a great mindset.
Successful teams complete projects over and over again. It involves team members keeping their mindsets positive and making a decision to endure.
3. Visibility and Transparency
This involves open communication with your stakeholders. It’s letting them know that you will have a mindset of honesty, candor, care, and transparency with them and that you will escalate issues when required. By doing that, you show leadership how much you care about the project, which will pay dividends throughout your work.
4. Change Management
How you approach communication of planned changes has a powerful effect on mindset. That's why a good change management approach is essential—employees in an organization need to understand what's changing. That way, they can prepare themselves for the changes so that they can achieve the right mindset.
Doing so is vital because this can change the whole organization's attitude and help create a more accepting environment of digital transformation.
When you can do that, you're well on your way to a more successful digital transformation journey for your organization!
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Kathy Kent Toney
I'm passionate about helping organizations grow profitably in ways they haven't imagined!