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How We Do It

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Kent Business Solutions uses a number of methodologies, depending on what our clients want. Click here to find out our overall approach.

For Business Process Improvement clients, we offer three levels of service to suit our clients needs: Gold, Silver and Bronze. And for those who want to automate their processes, we offer the Accelerate platform.

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Gold Level: Enterprise Lean Six Sigma Program

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Long-term Win

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Description: Process Mapping

Includes FIRM Fitness Assessment  + Training + Certifications
(Yellow Belt & Champion) + Kaizen.

We work with your process lead and/or team to develop strategies to speed-up and consistently improve the outcomes.

Fits Best When:

You want a bigger initiative or more thought-through engagement on normalizing the way you handle process.

You want to instill in your organization a process improvement mindset.

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Silver Level: Assessment + Kaizen

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Medium-term Win

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Description: FIRM Fitness Assessment (FFA)*

This tool pinpoints and prioritizes areas that need the most improvements.

Great for when you have many areas to improve and don't know where to start to optimize your processes.

Description: Kaizen (only)

Fits best when you know where you want to start on making improvements.

We guide your team to optimize your processes using using Six Sigma and Lean tools to reduce risk of future process failures.

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Bronze Level: Process Mapping

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Quick Win

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Description: Process Mapping

Typically a one- or two-day event.

We guide your team to map your current state process.

We help your team to map the future state (streamlined and improved).

Fits Best When:

Your teams don't have time or expertise to make improvements.

You know exactly what business area(s) need improvement.

You want outside help to get the ball rolling.

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Interested in learning more? Click here to book a complimentary 1/2 hour consultation!

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