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FIRM Fitness Assessment


"FIRM" Stands For...

Figure Out - discover the fitness of your organization, the current state

Illuminate - gain insight across all levels and functions of your firm

Realize - learn what areas are most important to improve

Mobilize - use the results to inspire your firm to move forward with improvements

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The FIRM Fitness Assessment (FFA) is an automated discovery tool that gauges the health of an organization across functional areas and role levels, all the way from individual contributors to the C-Suite. It also looks at business areas, including strategic/succession planning, leadership, management and culture.

It identifies the most pressing areas needing improvement. It's great for companies that don't know where to start on their process improvement journey!

The results can be sliced and diced, using these functional/business areas as well as role level; that way, insights across multiple facets can be captured and analyzed.
 
The end result is the FIRM Fitness Assessment Report that includes:
  • Detailed insight into what functional/business areas need improvement 
  • Prioritized list of areas that are most improvement to improve
  • Narratives on what processes are broken and suggestions on how to fix them
  • Identification of communication disconnects and misunderstandings between functional/ business areas
  • Recommendations of where to start with improvements, based on results

If you're interested in learning more, download our flyer!

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Business Process Improvement (BPI)
Workflow Automation
Scrum
Voice of the Customer (VOC)

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VOC

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1520 Clay St.
N. Kansas City, MO 64116
(816) 429-1042
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  • Home
    • Our Logo
  • About Us
    • Who We Are
    • What We Do >
      • Business Process >
        • Why BPI?
      • Workflow Automation >
        • Solutions
      • Scrum >
        • Why Scrum?
      • Voice of the Customer >
        • Why VOC?
        • Customer Surveys
        • Market Research
    • How We Do It >
      • Methodologies
      • Industries >
        • Manufacturing
        • Healthcare
        • Lending & Finance
        • Transportation & Logistics
      • Tools >
        • Six Sigma
        • Lean
      • How to Start with Us
    • Community
    • Success Stories >
      • What They Are Saying
  • Books
    • No-Nonsense Digital Transformation
  • Resources
  • Blog
  • Contact Us