KENT BUSINESS SOLUTIONS
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Business Process Improvement (BPI)


Kent Business Solutions has +15 years of Business Process Improvement (BPI) expertise, specializing in the areas listed below.  We employ a team-based approach using Six Sigma and Lean as guiding philosophies, utilizing the synergy of our clients' employees in a collaborative setting to develop innovative solutions. This approach also helps ensure buy-in from end users upon implementation.

It's this team-based, synergistic environment where innovation grows and where your company can develop business processes that will help to more effectively reach business goals.


Project Leadership/Team Facilitation

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We have over eight years of Project Leadership/Team Facilitation expertise in the areas of BPI and Voice of the Customer (VOC). The following is a list of projects that have been either lead by or facilitated by us:
  • Warranty Process Improvement
  • Scrum for Hardware
  • VOC (New Product Development focus)
  • VOC (Customer Experience focus)
  • Business Capture Process
  • Business Capture Process (four yearly improvement cycles)
  • Tailorable Quality Plans
  • Market Research Process
  • White Paper Development Process
  • Green Belt for Growth Business Plan: Target Customer A
  • Green Belt for Growth Business Plan: Target Customer B
Be sure to check out our Success Stories page to find more detail on some of these projects.

Training & Development

Over the years we have developed and trained several hundred business professionals in support of BPI projects.  We are equipped to create the materials and deliver classroom learning. This includes development of process workflow documents, process maps, PowerPoint presentations, training manuals, to name a few.


Services                        

Business Process Improvement (BPI)
Workflow Automation
Scrum
Voice of the Customer (VOC)

Best Practices

BPI
Scrum
VOC

Six Sigma 

Lean   

Company

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Contact information

1520 Clay St.
N. Kansas City, MO 64116
(816) 429-1042
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 © 2014-2023 KENT BUSINESS SOLUTIONS, LLC.  ALL RIGHTS  RESERVED 


  • Home
    • Our Logo
  • About Us
    • Who We Are
    • What We Do >
      • Business Process >
        • Why BPI?
      • Workflow Automation >
        • Solutions
      • Scrum >
        • Why Scrum?
      • Voice of the Customer >
        • Why VOC?
        • Customer Surveys
        • Market Research
    • How We Do It >
      • Methodologies
      • Industries >
        • Manufacturing
        • Healthcare
        • Lending & Finance
        • Transportation & Logistics
      • Tools >
        • Six Sigma
        • Lean
      • How to Start with Us
    • Community
    • Success Stories >
      • What They Are Saying
  • Books
    • No-Nonsense Digital Transformation
  • Resources
  • Blog
  • Contact Us